Privacy Policy and GDPR Compliance

The NOYO website is for an intiative by Norman Young operating as a self employed trader, and it collects information submitted via the forms on this website, via email, via text (SMS), phone messages, personal conversation, conventional mail or other printed/written matter.

This information may be stored in the email client, phone systems, IT systems or in a CRM database. The information will be used to communicate with clients and prospective clients in order to progress the required business and to keep records of the business.

Information collected typically relates to contact details and information relating to the business requirement, such as reviews, website content or product designs. Apart from names, and contact infortmation, no information of an intrinsic private or personal nature is required or stored.

Financial transactions and related information is normally processed via agreed third parties (subject to their terms, conditions and policies), so Noyo does not see or store client’s bank or card details unless consensually provided by the client.

No business information provided will be published and will only be kept while business is current, in accordance with any legal requirements, or for a period of 24 months following termination of business.

Information or other data specifically provided by the client for inclusion in a website, other publication or medium, digital or physical, may be retained for reference and archival, indefinitely, at the discretion of Noyo or by a term agreed with the client.

Clients warrant that any info provided for publication is compliant with GDPR and hold Noyo harmless of any violations.

Noyo aims to keep all digital information secure by implementing a regular backup regime and maintaining best practices in local IT and cloud security.

Information will not be shared with any third parties unless required by law, or only with the consent of the client in the legitimate course of a business transaction.

The Data Protection Officer is the business owner and legitimate information requests about data digitally stored by us will be respected within 30 days.

Any products or services provided by Noyo under licence to other businesses, or other types of enterprise, are subject to their privacy policy and trading terms, which are notified on an individual case basis.